P O L I C I E S
WHAT CARRIERS & SERVICES DO YOU OFFER?
ALL ORDERS ARE POSTED FIRST CLASS WITH TRACKING THROUGH ROYAL MAIL.
HOW LONG IS THE HANDLING TIME BETWEEN WHEN AN ORDER IS PLACED & WHEN IT WILL SHIP?
AS ALL OF OUR PIECES ARE HANDMADE, PLEASE ALLOW 2 WEEKS FOR UK & IRELAND ORDERS. FOR WORLDWIDE ORDERS PLEASE ALLOW UP TO 4 WEEKS.
DO ORDERS NEED TO BE PLACED BEFORE A SPECIFIC TIME?
IF YOU REQUIRE AN URGENT OR BESPOKE ORDER PLEASE EMAIL LORIMULDOONMILLINERY@GMAIL.COM & WE WILL HELP YOU AS BEST WE CAN. ALSO, PLEASE ALLOW FOR DELAYS IN MAIL OR IF YOU ARE WORRIED THAT YOUR ORDER WILL NOT BE WITH YOU IN TIME, EMAIL US BEFORE PLACING AN ORDER & WE CAN MAKE SPECIAL ARRANGEMENTS. WE ADVISE THAT YOU PLACE ANY ORDERS A FEW MONTHS BEFORE YOU NEED THE PIECE TO ALLOW FOR ANY UNFORESEEN CIRCUMSTANCES.
IS THERE ANYWHERE YOU DON'T DELIVER?
NO, WE DELIVER WORLDWIDE. HOWEVER, ADDITIONAL SHIPPING CHARGES MAY APPLY.
RETURNS, REFUNDS & EXCHANGES:
UNFORNATELY, DUE TO THE NATURE OF OUR PRODUCTS & FOR OBVIOUS HYGIENE REASONS WE CAN NOT OFFER RETURNS, REFUNDS OR EXCHANGES. ALL LORI MULDOON PIECES ARE HANDMADE, THEREFORE THERE MAY BE SLIGHT VARIATIONS IN EACH PIECE.WE APOLOGISE FOR ANY INCONVENIENCE.
ALL ORDERS ARE SENT WITH TRACKED SHIPPING. ONCE AN ORDER LEAVES US, WE ARE NO LONGER RESPONSIBLE.
IN THE UNLIKELY EVENT THAT THERE IS A PROBLEM WITH YOUR ORDER, YOU WOULD LIKE A COPY OF YOUR DATA HELD BY US OR WOULD LIKE MORE INFORMATION REGARDING OUR PRODUCTS, SHIPPING OR POLICIES, PLEASE EMAIL US AT LORIMULDOONMILLINERY@GMAIL.COM & WE WILL GET BACK TO YOU AS SOON AS POSSIBLE.
ALL ORDERS ARE POSTED FIRST CLASS WITH TRACKING THROUGH ROYAL MAIL.
HOW LONG IS THE HANDLING TIME BETWEEN WHEN AN ORDER IS PLACED & WHEN IT WILL SHIP?
AS ALL OF OUR PIECES ARE HANDMADE, PLEASE ALLOW 2 WEEKS FOR UK & IRELAND ORDERS. FOR WORLDWIDE ORDERS PLEASE ALLOW UP TO 4 WEEKS.
DO ORDERS NEED TO BE PLACED BEFORE A SPECIFIC TIME?
IF YOU REQUIRE AN URGENT OR BESPOKE ORDER PLEASE EMAIL LORIMULDOONMILLINERY@GMAIL.COM & WE WILL HELP YOU AS BEST WE CAN. ALSO, PLEASE ALLOW FOR DELAYS IN MAIL OR IF YOU ARE WORRIED THAT YOUR ORDER WILL NOT BE WITH YOU IN TIME, EMAIL US BEFORE PLACING AN ORDER & WE CAN MAKE SPECIAL ARRANGEMENTS. WE ADVISE THAT YOU PLACE ANY ORDERS A FEW MONTHS BEFORE YOU NEED THE PIECE TO ALLOW FOR ANY UNFORESEEN CIRCUMSTANCES.
IS THERE ANYWHERE YOU DON'T DELIVER?
NO, WE DELIVER WORLDWIDE. HOWEVER, ADDITIONAL SHIPPING CHARGES MAY APPLY.
RETURNS, REFUNDS & EXCHANGES:
UNFORNATELY, DUE TO THE NATURE OF OUR PRODUCTS & FOR OBVIOUS HYGIENE REASONS WE CAN NOT OFFER RETURNS, REFUNDS OR EXCHANGES. ALL LORI MULDOON PIECES ARE HANDMADE, THEREFORE THERE MAY BE SLIGHT VARIATIONS IN EACH PIECE.WE APOLOGISE FOR ANY INCONVENIENCE.
ALL ORDERS ARE SENT WITH TRACKED SHIPPING. ONCE AN ORDER LEAVES US, WE ARE NO LONGER RESPONSIBLE.
IN THE UNLIKELY EVENT THAT THERE IS A PROBLEM WITH YOUR ORDER, YOU WOULD LIKE A COPY OF YOUR DATA HELD BY US OR WOULD LIKE MORE INFORMATION REGARDING OUR PRODUCTS, SHIPPING OR POLICIES, PLEASE EMAIL US AT LORIMULDOONMILLINERY@GMAIL.COM & WE WILL GET BACK TO YOU AS SOON AS POSSIBLE.